Putting the "Harm" back in "Pharmacy"

Alright, I feel like crap right now (yep, that's the scientific term for it).  I picked up a bug from who-knows-what and now I'm moderately miserable.  Part of this illness is slight difficulty breathing, but albuterol helps it.  Unfortunately, I'm nearly out, and wanting to get some more before traveling, I called walgreens pharmacy.  Ugh, an automated system, I forgot.  But things seemed like they went well, the soothing computerized voice telling me that my prescription will be ready in one hour.  Sweet, gotta love modern efficiency.  Easy, they just print out a label and slap it on a box of PRE-DOSED Inhaler....there's only one formulation of inhaler, should be super easy; I figured an hour was generous, y'know for paperwork and drive time, etc.  Luckily, an hour and a half later, I decided to call in and see if it's ready.....and realize why the generous hour was given:

Me: boop beep boop boop boop beep beep (dialing)

Me: Beep (hitting zero to get to a pharmacist)

Me: [hold music] Awesome, "I Can't Go For That" by Hall and Oates....

[5 minutes later]

Floyd: Hello? [sounding as though he's never talked in to one of these machines before]

Me: Is this the pharmacy?

Floyd:  Ummmmmm........[long pause]......Yeah.  [shoulda hung up right there, dude doesn't even know where he is]

Me: I just wanted to see if my prescription is ready......

Floyd: Let me check...[puts phone down]

Me: "Don't you need my name" I say quietly into the empty receiver.......

Floyd: [phone picked up] Oh yeah, what's your name?

Me: ******* that's spelled *-*-*....[hear phone being put down on counter in mid-spell]

[a few minutes later]

Floyd: Wait, how do you spell that?

Me: spell-spell-spell-spell

[minutes later....where the hell is he, a warehouse?]

Floyd: I don't see it in the bin....Did you call it in?

Me: Yes, over an hour ago [no, asshat, I was just hoping that someon would sense my bronchoconstriction and fill my prescription automatically]

Floyd: I don't see it

Me: ummmm.....could you check the computer?....I kinda need it.....to live....

Floyd: I can't check the computer.

Me: But when will it be ready?

Floyd: I don't know, I didn't see it.

Me: [I'm a masochist] So, could you check the computer?

Floyd: I can't access the computer.  The computer hung up on me.

Me: What?!? It hung up on you?  Is it a remote computer you're accessing?

Floyd: what? No, it didn't work.  And I turned it off.

Me:  [say what?][I'm still a masochist] But you still should be able to reboot it and get local data, right?

Floyd: I don't know

Me: Can I call back later and find out?

Floyd: You can try....

Me: i....can....try?....; you make me weep.  Thanks for your help.